Accounts Receivable Follow-up
Outstanding balances rarely resolve themselves, and the longer a claim ages, the harder it becomes to collect. Legacy Payment Solutions Corp works your accounts receivable on a set schedule, contacting payers and patients as needed so balances get resolved instead of forgotten. Your practice keeps the revenue it has already earned, without staff having to chase it between patient appointments.
Our Approach to Receivables
We review aging reports on a fixed schedule and prioritize claims by how close they are to timely filing deadlines or payer response windows. Older balances get attention before they become uncollectible, not after.
- Scheduled aging report review
- Priority given to claims nearing deadlines
- Direct follow-up with payers on unresolved claims
- Patient balance communication handled professionally
- Escalation paths for claims stuck in dispute
Persistence and Resolution
Following up once is rarely enough. We stay on outstanding claims until they resolve, whether that means a payer correction, a resubmission, or a patient payment plan. Your practice gets a clear record of what has been collected and what is still in progress.
- Repeated follow-up until resolution
- Resubmission handled when a claim is corrected
- Clear tracking of every open balance
- Regular reporting on aging accounts
- Fewer balances written off as uncollectible
